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• The influence of internal service quality and employee satisfaction on organizational commitment in travel agencies: The case of Serbia

  Goran Perić, Sandra Dramićanin, Nebojša Pavlović

  43-60

  2021-06-24

• The quality of hotel service as a factor of achieving loyalty among visitors

  Tamara Gajić, Dragan Vukolić, Miloš Zrnić, Dávid Lóránt Dénes

  67-77

  2023-06-24

• Attributes of service quality – A report from Belgrade restaurants

  Mladenka Đurović, Aleksandar Božić

  105-119

  2022-12-23

• The importance of intangible elements in the assessment of service quality in hotels in Kolubara District

  Milan Vujić, Dejan Sekulić, Drago Cvijanović

  43-52

  2020-12-16

• The role of guest loyalty between satisfaction with service recovery and guest behavior in mountain hotels

  Milica Josimović, Dragan Ćoćkalo, Nikola Radivojević

  2024-12-14

• The impact of the quality of gastronomic services on tourist satisfaction in agritourism farms in Eastern Serbia

  Dragan Vukolić, Tamara Gajić, Snežana Knežević, Marko Cilić

  2024-12-14

• Service quality and customer satisfaction in the hotel industry in Serbia

  Milan Vujić, Snežana Đorđević, Marija Lakićević

  61 - 70

  2019-06-25

• The determinants of the usefulness of online reviews in the tourist offer selection

  Katarina Sofronijević, Milan Kocić

  25-37

  2022-12-23

• Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis

  Jelena Lukić Nikolić, Dušan Garabinović

  129-145

  2023-12-19

• Agritourism in Montenegro – Empirical research in the function of strategic development

  Marica Melović

  9-24

  2022-06-16

• Measuring hotel financial performance: A bibliometric review

  Alma Arnejo, Melvin Sarsale

  2025-12-12

• QFD method application in the process of hotel service quality improvement

  Sandra Milunović Koprivica, Cariša Bešić, Olga Ristić

  57 - 66

  2019-12-25

• Digital security of the hotel brand

  Lyudmyla Bovsh, Myroslava Bosovska, Alla Okhrimenko, Аlla Rasulova

  145-163

  2023-06-24

• How culture shapes the restaurant experience: A study of Hofstede’s dimensions and service quality

  Tijana Radojević, Nemanja Stanišić, Nenad Stanić

  2024-06-29

• A multidimensional approach to the analysis of perceived value in tourism

  Snežana Topalović, Veljko Marinković

  49-58

  2020-06-17

• What do hotel guests really want? An analysis of online reviews using text mining

  Cvetanka Ristova Maglovska

  37-48

  2020-06-17

• The impact of sustainable practices on competitiveness in the hospitality industry

  Jitka Vávrová, Lenka Červová, Blanka Brandová

  2025-12-12

• Benefits from adopting technologies for the hotel’s supply chain management

  Vesna Milovanović, Daniel Chong Ka Leong, Mihailo Paunović

  91-103

  2022-12-23

• The effects of organizational factors on work outcomes – The role of employee resilience in hospitality kitchens

  Marija Jakubiv, Mladen Pršić, Miloš Ćirić

  71-89

  2022-12-23

• Topic modeling in hospitality and tourism research: Application areas, business insights, and managerial implications

  Olivera Grljević

  2025-12-12

• Does training and development affect employee retention in the hotel industry? The mediator role of organizational commitment

  Marija Mirić, Marko Slavković

  51-65

  2023-06-24

• Eco-hotels as an example of environmental responsibility and innovation in savings in the hotel industry

  Marija Kostić, Milica Ratković, Fabio Forlani

  47 - 56

  2019-12-25

• eWOM as a key factor in consumer intent to visit a destination: The moderating role of trust

  Julija Vidosavljević, Nađa Đurić

  2025-12-12

• The mediating effect of artificial intelligence marketing strategy on the relationship between value co-creation and business performance of travel agencies

  Jelena Jevtić, Dražen Marić, Ksenija Leković

  2025-06-27

• Exploring rural tourism potential in rural areas of Vrnjačka Banja

  Suzana Lazović, Snežana Milićević, Nataša Đorđević, Vladimir Kraguljac

  2024-12-14