PERIĆ, G.; DRAMIĆANIN, S. .; PAVLOVIĆ, N. . The influence of internal service quality and employee satisfaction on organizational commitment in travel agencies: The case of Serbia. Hotel and Tourism Management, [S. l.], v. 9, n. 1, p. 43–60, 2021. DOI: 10.5937/menhottur2101043P. Disponível em: https://www.htmanagementvb.com/index.php/HITM/article/view/184. Acesso em: 27 jun. 2025.