KWIATEK, P.; DŽENOPOLJAC, V.; ABDUL, R. Loyalty program value: Give me more or treat me better? . Hotel and Tourism Management, [S. l.], v. 9, n. 2, p. 11–23, 2021. DOI: 10.5937/menhottur2102011K . Disponível em: https://www.htmanagementvb.com/index.php/HITM/article/view/214. Acesso em: 27 jun. 2025.