Measuring hotel financial performance: A bibliometric review
DOI:
https://doi.org/10.5937/menhottur2500017AKeywords:
revenue management, profitability, hospitality industry, financial metricsAbstract
Purpose – This article presents a comprehensive review of hotel performance financial measurement achieved through bibliometric analysis. Methodology – Leveraging a successful sample of 982 articles from the Scopus database, this paper utilizes Bibliometrix and VOSviewer as suitable tools and selected techniques to pinpoint hot topics, core authors, top journals, and theoretical shifts in the literature. Findings – The results indicate a focus on revenue management, pricing, and forecasting. Big data and machine learning trends have begun to signify a shift in the way performance is evaluated in the hospitality industry. With the maturity of the field, gaps persist – especially in the limited access to hotel data and the lack of standardized financial metrics. Implications – This bibliometric review charts the field’s intellectual structure using performance analysis and science-mapping indicators, and identifies underexplored topics such as the link between profitability and pricing power, elasticity, ESG, and governance in the hotel industry. Anchored in the bibliometric evidence of this study, future researchers may explore new forecasting methods against profit-based metrics and adopt a wider range of empirical approaches.
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